Standard Terms and Conditions for LORRYZ FZ-LLC


1. INTRODUCTION

1.1. The term “LORRYZ”, “us”, “we”, “our” (or a similar reference) refers to “LORRYZ FZ – LLC” and the term “you”, “your”, “parties” (or a similar reference) refers to Customers / Cargo Owner and Fleet Owner / Trucking Company Carriers.

1.2. LORRYZ FZ-LLC operates the website www.lorryz.com and the LORRYZ mobile application/APP (the "Service").

1.3. These Standard Terms and Conditions shall manage your use of our website, “www.Lorryz.com” accessible at “www.Lorryz.com” and the associated mobile / tablet application “LORRYZ” accessible through “Google Play Store” and “Apple App Store”.

1.4. These Terms will be applied fully and affect to your use of the Website or Mobile / Tablet App. These Terms of Use (“Terms”) govern the usage by you as an Individual or Organization, from within any country in the world. By using the Website / App, you agreed to accept all terms and conditions written in here. You must not use this Website / App if you disagree with any of these Standard Terms and Conditions.

1.5. Our services are subject to additional rules, guidelines, terms of service and will be legally binding terms for your use of the Website / App service

1.6. By accessing, using, viewing, downloading, installing the website / mobile app services, you are accepting this Agreement in full and any future amendments and additions/amendments to the Agreement in full, on behalf of yourself or the company, entity or organization that you represent, and you represent and warrant that you have the right, authority, and capacity to enter into this Agreement, on behalf of yourself or the company, entity or organization that you represent.

1.7. Minors or people below 18 years old are not allowed to use the Website or App. If you do not agree with all of the provisions of this Agreement, do not access or use the service.

2. OUR SERVICES

2.1. We are a technology based online platform on the Website and Mobile/Tablet App that connects the “Fleet Owners or Trucking Companies” with “Customers or Cargo Owners” who require road transportation services either locally or cross border.

3. USER AGREEMENT

3.1. You acknowledge that you are above18 years of age.

3.2. You fully understand & agree that under no circumstances, you shall use LORRYZ services for prohibited items as per laws of your country and the laws of the country that the items are moved from/to, including, but not limited to, contraband or items that are illegal, dangerous, hazardous, radioactive, harmful, unsafe, offensive or objectionable, or items which require special requirements or precious / expensive metals/commodities, ancient arts, and the like etc.

3.3. You fully understand, agree, represent, warrant and covenant that: (a) you fully own the items to be transported or have the necessary rights to transport such items (b) you will only use LORRYZ services for moving legally allowed items.

3.4. You fully understand and agree that you will not misuse/abuse the use of this service and not engage in any illegal activities by using this service and/or Vehicle and will comply with all applicable laws.

3.5. You fully understand and agree that you are solely responsible for any and all liability, which results or is alleged as a result of using LORRYZ platform such goods/cargo/items, including, but not limited to, property damage, personal injury and death caused due to negligence or omission of the User. Loading & Unloading country’s/regions Roads and Transport Authority rules and regulations have to be followed strictly. You fully understand and agree that you are solely responsible to check all Road restrictions, required permissions from the Government, Police, ‘Road & Transport Authority’ and all relevant authorities before moving the cargo. While loading and Un-loading and securing your goods, you understand that you are liable for any claims, loss, or damage as a result of your doing so improperly or unsafely. You understand that LORRYZ are in no way responsible for the loading, Un-loading, securing, lashing, packaging, or compliance with cargo movement instructions for your shipment/cargo.

3.6. As Customer / Cargo owner, You fully understand that it is your responsibility to facilitate the loading/unloading operations, provide required access to vehicle and drivers, take necessary approvals and permits as required for the operations, loading, unloading and further movement of vehicle.

3.7. As a Customer / Cargo owner, you fully understand that your cargo has to be fully insured by your company including but not limited to Road Transportation, Loading, Unloading. Any and all claims by Customer / Cargo Owner should be dealt directly with the Fleet owner or transporter. LORRYZ FZ-LLC will not be liable or responsible for any kind of claims. Every time a copy of renewed / new Valid Trade License should be sent to Lorryz for due diligence. Further you fully permit and authorize LORRYZ to share a copy your license with Transporter / Fleet Owners.

3.8. You fully understand and agree that by using this platform, creating a user account on this platform and by availing Services of the Carrier via this platform, you agree that you can form legally binding contracts under applicable law.

3.9. You will not use the Services, Website or Application to cause inconvenience to any one whosoever.

3.10. You fully assure and guarantee to provide and update your profile only with accurate information during registration and at all times and you undertake that you will not register, use or have more than one (1) active account.

3.11. If you are registering as a business entity, you confirm & assure that you have the authority to bind the entity to this Agreement

3.12. If you are registering as vehicle/fleet owner, you fully assure and guarantee that you are legally allowed and authorized to perform the service, transportation of goods on the vehicle on behalf of your company and authorized to issue legal TAX (VAT) invoice to customer. As a fleet/vehicle owner you are fully responsible to make sure your vehicle is authorized for carrying such cargo and all your vehicle registration, insurance and required documents are up to date and not expired including to but not limited to your driving license also. You should make sure while transportation of cargo the roads and transport authority rules and regulations are fully followed.

3.13. As a fleet owner or transporter you are liable to have Haulier's Liability Insurance which is mandatory to register with LORRYZ. Any and all claims should be handled directly between the cargo owner and fleet owner. Lorryz will not be liable or responsible for any kind of claims. Every time a copy of renewed / new Valid Trade License and Haulier Insurance should be sent to Lorryz for due diligence. Further you fully permit and authorize LORRYZ to share a copy your license and haulier insurance with Customers / Cargo Owners. 

3.14. You fully understand and agree that your Login/Membership with LORRYZ may not be transferred or sold to another entity/person/company. If you wish to unsubscribe and delete your account you may contact us by email at contact@lorryz.com

3.15. You fully understand and agree that LORRYZ (and its Employees) have full right to temporarily or permanently/indefinitely suspend your account if you breach any of the terms mentioned herein, or for any other reason at/as-per our discretion.

3.16. You completely understand & agree that LORRYZ will charge transaction fees / payments or charges for services which is to be paid fully in advance. If Credit/Debit Master/Visa card is linked for being charges automatically then you unconditionally authorize LORRYS to automatically charge credit /debit card without prior notification. Until the Agreement is fully terminated by LORRYZ, the Users hereby authorizes LORRYZ to charge the User’s chosen payment method to pay.

3.17. You fully understand that all charges for the services provided by LORRYZ and Fleet owner are fully to be paid in advance either to LORRYZ or Fleet owner and any delays will attract interest charges.

3.18. As fleet owner/transporter or customer/cargo owner, you fully understand and agree that if any shipments/bookings are cancelled then cancellation penalty charges will apply and you will be solely responsible to pay these charges as soon as shipment/booking is cancelled. If any delays then you have to pay for the waiting time, detention and demurrage.

3.19. As Customer / Cargo owner you fully understand and agree that it is your responsibility to avoid any delays including but not limited to loading/unloading time, correct documentation, clearance, proper communication, related delays and you are solely responsible to pay additional waiting time charges, detention, and demurrage to the Fleet Owner / Transporter.

3.20. Any charges payable to LORRYZ are due immediately and as fleet owner/transported you should fully pay LORRYZ pending amount without any delay.

3.21. You fully understand that LORRYZ will charge TAX / VAT where it is required by law

3.22. You fully understand and agree that if any refunds then same will be processed after due checking.

3.23. You fully understand and agree that LORRYZ has full right to revise charges without any prior notice/notification to any party

3.24. You fully understand and agree that LORRYZ has full right to amend, add, delete the policies, terms and conditions without prior notice and it is your responsibility to frequently visit this document containing policies, terms and conditions in order to keep yourself updated.

3.25. You fully understand and agree that you are responsible for all actions taken with your Login Username and Password, including any payments done. We recommend that you not disclose your account password or any account sensitive information to others. LORRYZ will not be responsible for any monetary losses or disputes

3.26. You fully understand and agree that you shall only access the Website and Mobile App/Application through authorized means and will report any abnormalities.

3.27. You fully understand & agree that you are solely responsible for obtaining the device access, paying all cost and expenses (incl. all applicable taxes) and obtaining related permission from your data service provider, any associated telecommunication and internet charges associated with your use of the services/web/app

3.28. LORRYZ acts as an online platform/aggregator which connects both parties (i.e. Customers / Cargo Owner and Fleet Owner / Trucking Company Carriers), all actual transactions takes place between these 2 parties and if there is any dispute between these 2 parties (i.e. Customers / Cargo Owner and Fleet Owner / Trucking Company Carriers) it is not our (LORRYZ) responsibility to resolve all monetary disputes, damage claims, breach of contract claims, and the like etc.

3.29. You fully understand & agree that LORRYZ website & application is subject to limitations including but not limited to technical issues, internet connection, etc. and LORRYZ will not be responsible in any way/manner for any delays, losses, service/delivery failures or similar issues, in such cases.

3.30. You fully understand and agree that in case of failed payments to either parties, we shall have no liability whatsoever under any circumstances.

3.31. You completely understand & agree that subject to the terms of this Agreement, LORRYZ grant you a non-transferable, non-exclusive, license to use LORRYZ website and/or install and use the Mobile/Tablet App, in executable object code format only, solely on your own device and for your internal business use only.

3.32.You completely understand & agree that you shall not sell, rent-out, assign, distribute, or otherwise commercially exploit the services provided by LORRYZ and that you shall not decode, copy, modify, reproduce, distribute or access the website or mobile/tablet app service in order to build a similar or competitive service; and

3.33. You completely understand & agree that you should only access the LORRYZ Website / Mobile App for lawful purposes strictly. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to their use of the LORRYZ Website / Mobile App.

3.34. Your fully authorize LORRYZ to send your messages, promotions, news update or in any other form etc. from time to time. If you do not wish to receive these promotions, news you can opt out by sending email to contact@lorryz.com mentioning that you no longer wish to receive such messages along with your login and contact details

4. YOUR CONTENT

4.1. In these Website / App Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website / App. By displaying Your Content, you grant LORRYZ a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

4.2. Your Content must be your own and must not be invading any third-party’s rights. LORRYZ reserves the right to remove any of Your Content from this Website /App at any time without notice.

5. WARRANTIES

5.1. This website, mobile app, its contents and any other material is provided "as is," with all faults, and LORRYZ express no representations or warranties, of any kind related to this Website /App or the materials contained on this Website /App. LORRYZ hereby disclaims all such warranties, express or implied, including, but not limited to, warranties of merchantability, suitability of content, or availability or any other kind. Also, nothing contained on this Website /App shall be interpreted as advising you.

5.2. We act as neutral technological platform which connects both the above mentioned parties (i.e. Customers / Cargo Owner and Fleet Owner / Trucking Company Carriers) for moving cargo and under any circumstance we do not provide any endorsement or guarantee or any liability for providing services or making payments on behalf of both these above mentioned parties.

5.3. Due to the challenges in digital authentication on the internet, we will not in any manner verify / identify / confirm the identity or ability of all/any user to pay or provide the required services nor will we be accountable on behalf of the users.

5.4. You completely understand and agree that for all purposes, the Fleet Owner or Trucking Company/individual or Customer or Cargo owner are solely responsible for any and all liability which results or is alleged as a result of the negligence or omission of certain duties while providing Services under this Agreement and / or via this neutral online platform, including, but not limited to, property damage, cargo loss, damages or delay, personal injury and death, and the like etc.

6. RESTRICTIONS

6.1. You are specifically restricted from all of the following:

  • 6.1.1. Publishing any Website or App material in any other media.
  • 6.1.2. Selling, sub licensing and/or otherwise commercializing any Website /App material.
  • 6.1.3. Publicly performing and/or showing any Website /App material.
  • 6.1.4. Using this Website /App in any way that is or may be damaging to this Website / App.
  • 6.1.5. Using this Website /App in any way that impacts user access to this Website / App.
  • 6.1.6. Using this Website /App contrary to applicable laws and regulations, or in any way may cause harm to the Website / App, or to any person or business entity or Govt. entity
  • 6.1.7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website / App
  • 6.1.8. Using this Website /App to engage in any advertising or marketing.

6.2. Certain areas of this Website /App are restricted from being access by you and LORRYZ may further restrict access by you to any areas of this Website / App, at any time, in absolute discretion. Any user ID and password you may have for this Website /App are confidential and you must maintain confidentiality as well.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. Other than the content you own, under these Terms, LORRYZ and/or its licensors own all the intellectual property rights, titles and materials contained in this Website or App including (not limited to) software’s & codes, technology, text, graphics, designs, logo, information, images etc. and other data / copyrightable materials.

7.2. You are granted limited license only for purposes of viewing the material contained on this Website / App and in order to access the services in legal manner.

7.3. You completely understand & agree and hereby represent and warrant that You have all the rights, legal authority and licenses, required consents, and necessary permissions to use LORRYZ website / Mobile App and to submit your contents thereby. LORRYZ does not scrutinize and/or verify your submitted contents and all use of the submitted content by you is at your own risk and LORRYZ shall have no liability in any case for such use of your submitted content.

7.4. You completely understand & agree and hereby represent and warrant that You have all the rights, legal authority and licenses, required consents, and necessary permissions to grant the rights set forth in these Terms to LORRYZ with respect to Your Submitted Content and that LORRYZ shall not need to obtain any rights, legal authority and licenses, any consents, or permissions from, or make any payments to, any third-party for any use or exploitation of Your Submitted Content as authorized in these Terms or have any liability to You or any other as a result of any use or exploitation of Your Submitted Content as authorized in these Terms. Further you hereby grant LORRYZ a non-exclusive right and license to reproduce, distribute, publicly perform, offer, market and otherwise use and exploit the Submitted Content on the Site and through the Offerings, and sublicense it to Users for these purposes directly or through third-party without any responsibility for any liability. Further you hereby grant LORRYZ full authority, a non-exclusive right and license to share your license and haulier insurance and related documents with the other parties without any responsibility for any liability.

7.5. You completely understand & agree that you shall not sell or resell, license or sublicense, lease or sublease, adapt, transfer, rent-out, assign, transmit, broadcast, stream, distribute, prepare derivative works based on LORRYZ, or otherwise commercially exploit the services provided by LORRYZ and that you shall not decode, copy, mirror, modify, reproduce, distribute or access the website or mobile/tablet app service in order to build a similar or competitive service.

7.6. You completely understand & agree that you shall not attempt in any way to, gain illegal and unauthorized access to LORRYZ web or Application or Services or its related systems and networks, spam or send any unsolicited or undesired electronic messages, or illegal email, picture, messaging spam, run bots, virus, trojan, run code/scripts or any program which will spam or send multiple request to server/app or burden the server/app and interfere/hinder/disrupt the service/performance of LORRYZ website/app or is illegal or harmful in anyway or violating privacy of anyone.

7.7. Before downloading the App please understand and agree the terms and conditions of Android Play Store or Apple App Store which is not part of LORRYZ. Usage of Play Store / App Store is in accordance of rights, permissions, conditions and licenses granted to you therein. LORRYZ does not have any control/intervention with Android Play Store or Apple App Store

8. INDEMNIFICATION

You hereby indemnify, defend and hold harmless to the fullest extent LORRYZ and its staff, offices, directors, managers, affiliates, agents, partners, employees, subsidiaries, parent organization, licensors, representatives, users, customers, attorneys and third-party providers harmless from and against any and/or all liabilities, claims, costs (direct or indirect), incidental consequences, demands, causes of action, damages, losses and expenses arising in any way related to Your breach of any of the provisions of these Terms. You completely understand and agree that LORRYZ shall not responsible for the actions, errors, omission of customer/cargo owner or fleet owner/transporter in any event and you are using LORRYZ service at your own risk and cost. You completely understand and agree that any negotiations, claims, dispute and dispute handling is solely between the customer/cargo owner or fleet owner/transporter and in no event LORRYZ will be held liable or will take responsibility

9. SEVERABILITY

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

10. VARIATION OF TERMS

LORRYZ is permitted to revise these Terms at any time as it sees fit, and by using this Website /App you are expected to review these Terms on a regular basis.

11. ASSIGNMENT

The LORRYZ is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

12. ENTIRE AGREEMENT

These Terms constitute the entire agreement between LORRYZ and you in relation to your use of the Website / App, and supersede all prior agreements and understandings.

13. GOVERNING LAW & JURISDICTION

These Terms will be governed by and interpreted in accordance with the laws of U.A.E., and you submit to the non-exclusive jurisdiction and federal courts located in U.A.E. for the resolution of any disputes

DISCLAIMER AND LIMITATION OF LIABILITY FOR LORRYZ FZ-LLC

1. If you require any more information or have any questions about our site's /app disclaimer, please feel free to contact us by email at contact@lorryz.com.

2. All the information on this website is published in good faith and for general information purpose only. We are doing our best to prepare the content of the Website / App. However, LORRYZ cannot & does not make any warranty or guarantee about the completeness, security, quality, reliability, suitability, the expressions and suggestions of the contents, as well as its accuracy, completeness and availability of the information. Any action you take upon the information you find on this LORRYZ website or APP, is strictly at your own risk and LORRYZ will not be liable for any losses and/or damages in connection with the use of our website/App. In addition, to the extent permitted by the law, LORRYZ shall not be responsible for any losses and/or damages due to the usage of the information on our website / App.

3. From our website, you can visit other websites by following hyperlinks to such external sites. The links contained on our Website /App may lead to external sites, which are provided for convenience only. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. Any information or statements that appeared in these sites are not reviewed, endorsed, or otherwise approved by LORRYZ. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad'. For these external sites, LORRYZ cannot be held liable for the availability of, or the content located on or through it, plus, any losses or damages occurred from using these contents or the internet generally.

4. Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

5. LORRYZ, including its staff / officers, directors and employees, shall NOT be held liable for anything arising out of or in any way connected with your use of this Website /App whether such liability is under contract

6. LORRYZ, including its staff / officers, directors and employees, shall NOT be held liable under any theory of liability, including, without limitations, contract, tort or negligence, omissions, defects, delays, for any indirect, incidental, consequential damage or losses, or special liability arising out of or in any way related to your use or your inability to use this Website / Mobile App and you fully understand and agree to use this Website / Mobile App solely at your own risk.

7. As a Customer / Cargo owner, you fully understand that your cargo has to be fully insured by your company including but not limited to Road Transportation, Loading, Unloading. Any and all claims by Customer / Cargo Owner should be dealt directly with the Fleet owner or transporter. Lorryz FZ-LLC will not be liable or responsible for any kind of claims. Every time a copy of renewed / new Valid Trade License should be sent to Lorryz for due diligence. Further you fully permit and authorize LORRYZ to share a copy your license with Transporter / Fleet Owners. 

8. As a fleet owner or transporter you are liable to have Haulier's Liability Insurance which is mandatory to register with LORRYZ. Any and all claims should be handled directly between the cargo owner and fleet owner. Lorryz will not be liable or responsible for any kind of claims. Every time a copy of renewed / new Valid Trade License and Haulier Insurance should be sent to Lorryz for due diligence. Further you fully permit and authorize LORRYZ to share a copy your license and haulier insurance with Customers / Cargo Owners. 

9. Consent: By using our website, you hereby consent to our disclaimer and agree to its terms

10. Update: We may update our Disclaimers from time to time. You are advised to review this Disclaimers periodically for any changes.

Email :  contact@lorryz.com