Privacy Policy


Lorryz, a leading digital freight platform in the GCC and MENA region (referred to as “we,” “us,” or “our”), is deeply committed to safeguarding your privacy. This Privacy Policy has been thoughtfully tailored to address the specific needs and considerations of the digital freight platform industry in our region. By accessing or using our services, you willingly consent to the practices described herein.

1. Information We Collect

We may collect various types of information, including:

a) Personal Information

Contact Information: This includes your name, email address, phone number, and postal address.
Account Information: If you create an account with us, we may collect your username and password.
Payment Information: If you make payments through our platform, we may collect payment card details, billing address, and other relevant financial information.

b) Usage Information

Log Data: We automatically collect information about your device and how you interact with our website, including IP addresses, browser type, pages visited, and timestamps.
Device Information: This includes information about the device you use to access our services, such as hardware model, operating system, and unique device identifiers.

c) Location Information

We may collect information about your approximate location based on your IP address or other location-based data provided by your device.

d) Communications

We may collect information about your interactions with us, including emails, chat logs, and customer support inquiries.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To deliver the services you request, including processing transactions, managing your account, and facilitating shipments.
Communication: To respond to your inquiries, provide customer support, and send you important updates or promotional materials.
Improvement: To analyze and improve our website, services, and user experience.
Security: To detect and prevent fraud, security breaches, and other harmful activities.
Legal Compliance: To comply with legal obligations and resolve disputes.

3. Information Sharing

We may share your information with:

Service Providers: We may share information with third-party service providers who help us operate our website, process payments, or provide other services.
Business Partners: We may share information with business partners who offer complimentary services or promotions.
Legal Compliance: We may disclose information when required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.

4. Your Choices

You can:

Access and Correct Your Information: You can access and update your personal information through your account settings.
Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails. However, we may still send you non-promotional communications.

5. Data Security

We use reasonable measures to protect your information from unauthorized access or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you are a parent or guardian and believe that your child has provided us with information, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at

By using our website or services, you agree to the terms of this Privacy Policy.